The Clinical Educator will deliver educational support to identified Healthcare Professionals and to other office staff within primary care and specialist facilities in the field of a designated disease state in order to meet all relevant standards as set by the company and Nurse Manager.
Responsibilities/Objectives:

• Serve as single-point of contact or customer facing expert for Client’s Patient Services for target physician offices within a defined geographic territory to assist with patient access and adherence to therapy.
• To provide disease state related educational support to identified Healthcare Professionals and office staff as agreed with the Client Account Manager, Field.
• To present educational programs to Healthcare Professionals in accordance with the needs of each office.
• To only use approved materials provided by Ashfield or by the client, without changing, copying or distributing the materials.
• To attend and complete all training courses and related competency assessments that Ashfield requires, to an appropriate standard and within a specified timeframe
• Develop and strengthen relationships with key customers.
• To facilitate the development and provision of services across multiple healthcare sectors, as determined by the Client Account Manager, Field.
• To constantly consider new and innovative approaches that potentially develop new partnership opportunities.
• Complete all required administrative responsibilities in a timely manner. Some of these could include but are not limited to; daily computer updates, weekly summary of activity reports, emails and monthly expense reports.
• Maintain professional registration and/or licensing as required by applicable state laws.
• Attend local and national meetings and/or conferences, as required, to keep abreast of plans, activities and developments and to exchange knowledge and experience within the team.
• Maintain all company equipment and materials in accordance with company instructions
• Comply with all Ashfield Policies and Procedures, along with all Client Policies and Procedures as required.
• Be contactable during working hours to answer queries
• To possess a full valid US drivers license
• Perform other duties as requested.

Job Holder Specification:

• Qualified HCP with current state license
• Associates Degree/Bachelors/BSN or equivalent work related experience
• Preferred minimum of 3 years’ experience working in a specific disease state or related field – Psychiatry experience preferred
• Demonstrate effective and professional communication
• Ability to present to various groups of people including physicians and other members of the office staff
• Excellent interpersonal skill
• Demonstrable organizational skills
• A self-starter with high personal motivation
• Ability to manage multiple tasks
• Evidence of continual professional development and a desire to update professional knowledge base regularly
• Willingness to travel 75% including overnight